Refund policy

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you, or a third party named by you who is not the carrier, take or has taken possession of the goods.

To exercise your right of withdrawal, you must inform us by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract.

You may use the attached model withdrawal form for this purpose, although this is not mandatory.

To meet the withdrawal deadline, it is sufficient that you send your notification concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse you all payments received from you, including delivery costs (with the exception of the additional costs resulting from your choice of a type of delivery other than the cheapest type of standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract.

For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees as a result of this reimbursement.

We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You shall bear the direct cost of returning the goods.

You only have to pay for any diminished value of the goods where this diminished value results from handling the goods other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Model Withdrawal Form

If you wish to withdraw from the contract, please complete and return this form:

To: GETPOPSTRAPS™ Omid Efazat | Gartenfelder Str. 52, 13599 Berlin, Germany

E-Mail: help@getpopstraps.shop

I/We () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods () / the provision of the following service ():

Ordered on () / received on (): ______________________

Name of consumer(s): ___________________________

Address of consumer(s): ______________________

Signature of consumer(s) (only if this form is notified on paper): __________

Date: ______________________

(*) Delete as appropriate.

Last updated: 17 May 2026